Privacy Policy

This Privacy Policy describes how Cdeliveries (“Cdelivery,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through our website (the “Website”).

By accessing or using our Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Personal Information

Information that identifies or can reasonably be associated with an individual, including but not limited to:

• Full name

• Email address

• Telephone number

• Billing, pickup, and delivery addresses

1.2 Transaction and Service Information

• Delivery and pickup details

• Sender and recipient information

• Package-related information

• Delivery instructions and confirmations

1.3 Technical and Usage Information

• Internet Protocol (IP) address

• Browser type and version

• Operating system

• Date and time of access

• Pages visited and referring URLs

2. Purpose of Collection and Use

We collect and use personal information for the following purposes:

• To provide, operate, and manage our delivery services

• To respond to inquiries and provide customer support

• To process transactions and payments

• To communicate service-related updates and notifications

• To maintain, analyze, and improve the functionality of our Website

• To comply with applicable legal and regulatory obligations

3. Disclosure of Information

We may disclose personal information to:

• Employees, contractors, and delivery personnel as necessary to perform services

• Third-party service providers, including payment processors and IT service providers

• Regulatory authorities, law enforcement agencies, or courts where disclosure is required by law

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet is completely secure.

6. Cookies and Website Technologies

Our Website may use cookies and similar technologies to enhance user experience, analyze Website traffic, and improve functionality. Users may control or disable cookies through their browser settings; however, certain features of the Website may not function properly as a result.

7. User Rights

Subject to applicable laws, users may have the right to:

• Access personal information held about them

• Request correction of inaccurate or incomplete data

• Request deletion of personal information

• Object to or restrict certain processing activities

Requests may be submitted using the contact information provided below.

8. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites and encourage users to review their respective privacy policies.

9. Children’s Privacy

Our Website is not intended for use by individuals under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Website following such changes constitutes acceptance of the revised policy.